PRIVACY POLICY

DATA PROTECTION

Brilliant Wheels Germany GmbH fully respects your right to privacy, and will not collect any personal information on this website without your clear permission. Any personal information volunteered will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Act, BDSG (German Data Protection Act). PERSONAL INFORMATION This Privacy Statement applies to all personal data collected via the Brilliant Wheels Germany GmbH website. By using our website, you accept the practices described in this Statement. We may update our Privacy Statement from time to time to take account of changing requirements such as changes in technology or legislation. We do not as a general rule collect personal information about you when you visit our site except if you register for our Email / Text Alerts Service. Any information which you provide in this way is not made available to any third parties, and is used by Brilliant Wheels Germany GmbH only in line with the purpose for which you provided it. Personal information for the purposes of this document is information that can identify an individual such as name, address, and contact details. In some circumstances, Brilliant Wheels Germany GmbH may request personal and professional information from you, such as your name, title, email address, company name or telephone number. Your response to these inquiries is strictly voluntary Brilliant Wheels Germany GmbH uses this information to allow you to register for an account on most of our sites, customize your experience on our web site. In addition, we may use this information for other business purposes, such as alerting you to products and services that can assist you in your business, sending you email alerts, providing brochures or catalogs, sales manuals, service manuals, demo videos, promoting site registration and assisting in order processing.

In some instances we may collect, provider, prescriber, end user or insurance information (such as providers name, insurance company name). We use this information in order to provide you with the services you requested and for the reasons stated above.

In general, you can visit our site without divulging any personal information. However, there are areas of this site that require this information to complete their customization functions, and may not be available to those choosing not to reveal the information requested.

If you fill out an online form to be submitted back to us offline, we will collect additional information such as social security number, date of birth, reference information (such as name, email address and phone number). Whether we are or are not able to do so we will use your name, email address or phone number to contact you regarding your enquiry or information submitted.

CUSTOMER SERVICE 

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

FINANCIAL AND BANKING INFORMATION

Order Forms If you submit an offline order form we will collect dealer name, shipping address, PO number, purchasing contact and phone number. If you submit an online order we will collect your credit card number, expiration date and billing address. We will use this information to fulfill your order and to call the purchasing contact if we are unable to process your payment or have any questions regarding your order.

Online orders When you use our online ordering system, we receive from you the data required for processing of the order and performance of the services agreed. Compulsory data fields through which the data required for processing of the business transaction is collected, are always marked separately (with an asterisk). The transaction will not be able to be processed or completed without supplying the correct data in these fields. If you provide additional, voluntary data, for example on particular specialist interests, we can send you targeted specialist information as indicated. This means that, by entering this data, you yourself decide which data we receive from you about you and your company.

In addition, we offer you the possibility of correcting or altering the data collected during registration. These changes can be made simply by calling up your user profile, clicking on the Edit User Profile link and carrying out the alterations to your own data. Submitting the information will save and then display your changes to your User Profile in the form. Users can alter this information at any time and as frequently as necessary.

COMMUNICATIONS FROM THE WEBSITE

Special Offers, Updates and Newsletters? We will occasionally send you information on products, services, special deals, promotions and newsletters. We will use your name and email address to send these communications to you.

We enable the ordering of electronic newsletters on various subject areas. For this, we record the e-mail addresses of those users who voluntarily register as subscribers. The users can delete themselves from the circulation list by following the instructions including in every dispatch.

Out of respect for your privacy, you may opt-out of receiving these types of communications at any time by following the unsubscribe link located at the bottom of each communication or by emailing us at [email protected]

Service-related Announcements?We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Surveys We may provide you the opportunity to participate in surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

We use this information to determine which of our products produce a high volume of interest and determine what additional products we should offer in the future. We may use a third party service provider to conduct these surveys; that company will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

We make it possible to participate in interactive surveys so that users can exchange their opinions with other users easily and discover the thoughts of our users on important subjects. Surveys are also used to enable even more precise adaptation of the content and services to our customer base. In this respect, we use a system which ?marks? users following the casting of their vote, thus preventing them from voting more than once on a specific question.

There is no correlation between this marking and information on individual users. Exercising our own discretion, we forward the demographic information collected during these surveys to the other users of the portal, but never your person-related data.

Prize competitions, loyalty programs If we organise loyalty programs or prize competitions, all rules and information on the respective procedure and the use of person-related data are stated clearly during the full period of the program. The information collected is also used for verification of the user identity and to inform the winners.

SOCAIL MEDIA PLUG-INS

Social Media (Features) and Widgets Our Web sites may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Public Forums Message boards and forums enable lively, non-chaired conversations on a variety of topics. We require users to register on a personal and company basis in order to prevent misuse of this platform.

Some of our Web sites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email protected]

In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. In some instances the comments that you leave on our blog posts are hosted on a third party service providers site and therefore we may not be able to remove the personal information you submit along with your comments.

Facebook Our Internet presence uses social plug-ins ("plug-ins") of the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plug-ins are labelled with the Facebook logo or the addition "Facebook social plug-in".If you access a Brilliant Wheels Germany GmbH website that includes such plug-ins, your browser connects directly to the Facebook servers. The content of the plug-in is transmitted to your browser by Facebook, which also embeds information in the website. Through embedding the plug-in, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged into Facebook, Facebook can assign your visit to your Facebook account. If you interact with the plug-ins, e.g. click the "like" button or add a comment, your browser transmits the corresponding information directly to Facebook, where it is stored.

Please refer to the data protection information issued by Facebook to learn about the purpose and scope of the data collection and the further processing and use of the data by Facebook. You will also find information about your rights and your settings options to protect your privacy.

If you do not wish Facebook to collect data about your visit to our website, please log out of your Facebook account before accessing our site.

Twitter Our Internet presence uses social plug-ins ("plug-ins") of the social network twitter.com, operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). The plug-ins are labelled with a Twitter logo. If you access a Brilliant Wheels Germany GmbH website that includes such plug-ins, your browser connects directly to the Twitter servers. The content of the plug-in is transmitted to your browser by Twitter, which also embeds information in the website. Through embedding the plug-in, Twitter receives the information that you have accessed the corresponding page of our website. If you are logged into Twitter, Twitter can assign your visit to your Twitter account. If you interact with the plug-ins, e.g. forward a tweet or add your own comment, your browser transmits the corresponding information directly to Twitter, where it is stored.

Please refer to the data protection information issued by Twitter to learn about the purpose and scope of the data collection and the further processing and use of the data by Twitter. You will also find information about your rights and your settings options to protect your privacy.

If you do not wish Twitter to collect data about your visit to our website, please log out of your Twitter account before accessing our site.

Google Analytics This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called Cookies, i.e. text files stored on your computer that allow Google to analyse your use of the website. The data generated by this Cookie about your use of this website (including your IP address) is transmitted to, and stored on a Google server in the USA. Google will use this information to evaluate the way you use this website in order to compile reports on your website activities for website providers and in order to provide further services associated with the website and Internet use. Likewise, Google will transfer this information to third parties in so far as this is mandatory or third parties process this data on behalf of Google. Under no circumstances will Google link your IP address with other Google data. You can prevent the installation of these Cookies by opting for the relevant setting on your browser software; we would, however, like to inform you that in such a case you may not be able to use all functionalities of this website. By using this website you declare your consent to your data captured by Google being processed in the aforementioned manner and for the aforementioned purpose. The Google tracking codes of this website use the function "_anonymizeIp()". This means IP addresses are only processed further in an abbreviated format to avoid direct association with the person. Alternatively, you can object to your data being captured by using this Google browser plugin: http://tools.google.com/dlpage/gaoptout?.

XING Our Internet presence uses social plug-ins ("plug-ins") of the social network xing.com (XING), operated by XING AG, Gänsemarkt 43, 20354 Hamburg , Germany. The plug-ins are labeled with a XING logo. If you access a Brilliant Wheels Germany GmbH website that includes such plug-ins, your browser connects directly to the XING servers. The content of the plug-in is transmitted to your browser by XING, which also embeds information in the website. Through embedding the plug-in, XING receives the information that you have accessed the corresponding page of our website. If you are logged into XING, XING can assign your visit to your XING account. If you interact with the plug-ins, e.g. click the "like" button or add a comment, your browser transmits the corresponding information directly to XING, where it is stored.

Please refer to the data protection information issued by XING to learn about the purpose and scope of the data collection and the further processing and use of the data by XING. You will also find information about your rights and your options to protect your privacy.

If you do not wish XING to collect data about your visit to our website, please log out of your XING account before accessing our site.

Google+ Our Internet presence uses social plug-ins ("plug-ins") of the social network operated by plus.google.com (Google+), Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. The plug-ins are labeled with the Google+ logo or the addition " Google+ social plug-in". If you access a Brilliant Wheels Germany GmbH website that includes such plug-ins, your browser connects directly to the Google servers. The content of the plug-in is transmitted to your browser by Google, which also embeds information in the website.

Through embedding the plug-in, Google receives the information that you have accessed the corresponding page of our website. If you are logged into Google+, Google can assign your visit to your Google+ account. If you interact with the plug-ins, e.g. add a comment, your browser transmits the corresponding information directly to Google, where it is stored.

Please refer to the data protection information issued by Google to learn about the purpose and scope of the data collection and the further processing and use of the data by Google. You will also find information about your rights and your options to protect your privacy.

If you do not wish Google to collect data about your visit to our website, please log out of your Google account before accessing our site.

LinkedIn Our Internet presence uses social plug-ins ("plug-ins") of the social network operated by linkedin.com (LinkedIn), LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. The plug-ins are labeled with the LinkedIn logo or the addition " LinkedIn social plug-in" If you access a Brilliant Wheels Germany GmbH website that includes such plug-ins, your browser connects directly to the LinkedIn servers. The content of the plug-in is transmitted to your browser by LinkedIn, which also embeds information in the website.

Through embedding the plug-in, LinkedIn receives the information that you have accessed the corresponding page of our website. If you are logged into LinkedIn, LinkedIn can assign your visit to your LinkedIn account. If you interact with the plug-ins, e.g. add a comment, your browser transmits the corresponding information directly to LinkedIn, where it is stored.

Please refer to the data protection information issued by LinkedIn to learn about the purpose and scope of the data collection and the further processing and use of the data by LinkedIn. You will also find information about your rights and your options to protect your privacy.

If you do not wish LinkedIn to collect data about your visit to our website, please log out of your LinkedIn account before accessing our site.

YouTube Various websites at Brilliant Wheels Germany GmbH contain embedded videos on YouTube.com (YouTube). YouTube is a service offered by Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. If you access a Brilliant Wheels Germany GmbH website that includes such plug-ins, your browser connects directly to the Google servers. The content of the plug-in is transmitted to your browser by Google, which also embeds information in the website.

Through embedding the plug-in, Google receives the information that you have accessed the corresponding page of our website. If you are logged into YouTube, Google can assign your visit to your YouTube account. If you interact with the plug-ins, e.g. add a comment, your browser transmits the corresponding information directly to Google, where it is stored.

Please refer to the privacy policy information at Google for details about the purpose and scope of data collection and use by Google as well as your rights and privacy options as a YouTube customer. If you do not wish Google to collect data about your visit to our website, please log out of your YouTube account before accessing our site.

Brilliant Wheels Germany GmbH Social Sign-in Social Sign-in and/or Social Login is an application, which is used for the registration process in a protected area. Upon registration with a social media profile, the information available about the user is automatically saved in the user administration of the website of Brilliant Wheels Germany GmbH. A new user profile is created. At the time of logging in with the social network ID, the API requests the personal data from the network and transfers this to the database of Brilliant Wheels Germany GmbH. Through the connection to the social network, Brilliant Wheels Germany GmbH automatically receives the data necessary for a registration process in the relevant system. Tell-A-Friend? If you choose to use our referral service to share news articles with a friend, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to read the article. Brilliant Wheels Germany GmbH stores this information for the sole purpose of sending this one-time email. Your friend may contact us at [email protected] to request that we remove this information from our database.

Testimonials/Video Testimonials We post testimonials and/or video testimonials provided by our customers that may contain personal information. We do obtain the customers consent prior to posting the testimonial or video along with their personal information. To request removal of your personal information from the testimonial or video or to request that we remove your testimonial or video from our sites please contact us at [email protected]

COLLECTION AND USE OF TECHNICAL INFORMATION

Certain information in relation to web usage is revealed via our web hosting company who records some of the following data. The information we receive depends upon what you do when visiting our site.?The logical address of the server you are using.?The top level domain name from which you access the Internet (for example, .ie .gov, .com, .edu, .org, etc).?The type of browser you are using.?The date and time you access our site.?The pages you have accessed and the documents downloaded.?The previous Internet address from which you linked directly to our site.?Some of the search criteria you are using.?The Internet address to which you link directly from our site.? Brilliant Wheels Germany GmbH will make no attempt to identify individual visitors, or to associate the technical details listed above with any individual. It is the policy of Brilliant Wheels Germany GmbH never to disclose such technical information in respect of individual website visitors to any third party (apart from our web hosting company, which records such data on our behalf and which is bound by confidentiality provisions in this regard), unless obliged to disclose such information by a rule of law. The technical information will be used only by Brilliant Wheels Germany GmbH, and only for statistical and other administrative purposes. You should note that technical details, which we cannot associate with any identifiable individual, do not constitute "personal data" for the purposes of the Data Protection Acts – BDSG (German Data Protection Act). Collecting Information on All Site Visitors Brilliant Wheels Germany GmbH gathers certain generic information with respect to visitors' use of the site. Information such as the number of visitors, the frequency with which they visit, and the areas on the site that they favor, very much like television ratings that tell the networks how many people tuned in to a program. We only use this type of data in aggregate — that is, we look at the data on a collective basis, in summary form, rather than on an individual basis. This collective data helps us determine the extent to which our customers use certain parts of the site, which, in turn, enables us to make the site as appealing as we can for as many of you as possible, and provide you with the best possible Web experience. These statistical ratings do not contain any personally identifiable information about you or any of our users.

Domain Information Brilliant Wheels Germany GmbH also collects domain information as part of its analysis of the use of this site. This data enables us to become more familiar with customers who visit our site, how often they visit, and what parts of the site they visit most often. Invacare uses this information to improve its web-based offerings. This information is collected automatically and requires no action on your part.

Cookies and IP Addresses Brilliant Wheels Germany GmbH uses a technology nicknamed "cookies." Cookies are pieces of information, or data, sent to your browser from a web server and stored on your computer's hard drive for record-keeping purposes. Brilliantwheels.com and related Brilliant Wheels Germany GmbH company websites uses cookies to make visiting our site easier. We also use cookies to help us track how many unique visitors we have to our sites, as a type of aggregate counter. We do not link the information stored in cookies to any personally identifiable information you submit while on our site.

While most browsers are initially set up to accept cookies, if you prefer, you can reset your browser to notify you when you've received a cookie or, alternatively, to refuse to accept cookies. It is important to note that you may not be able to use certain features on our site if you choose not to accept the cookies we send to your computer.

An IP address is a unique number assigned to your computer when you are using your browser on the Internet. Invacare.com collects and tracks site traffic by IP address. We log this information for the sole purpose of tracking the number of visitors to the site. We do not link your IP address to any personally identifying information.

The use of cookies by third parties is not covered by our privacy policy. We do not have access or control over these cookies.

Disclosure to Third Parties • We may provide your personal information to companies that provide services to help us with our business activities such as hosting our sites, sending emails on our behalf, shipping your order, processing your payment, or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us • We may also disclose your personal information • as required by law, such as to comply with a subpoena, or similar legal process • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, • if Invacare is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, • to any other third party with your prior consent to do so.

Protecting Children Brilliant Wheels Germany GmbH is committed to protecting the privacy and rights of children online. We believe that children should be able to use the Internet in a safe, productive and efficient manner and should be afforded the highest protection available with respect to their personal and otherwise individually identifiable information. In addition, we will not solicit nor knowingly collect any individually identifiable information from children under the age of 13 who use our site. If after registration, we receive notice that the registrant is actually less than 13 years old, we will immediately close their account and delete their personal information.

Links to Other Sites Our Web sites contain links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

Access to Personally Identifiable Information If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, delete inaccuracies, or deactivate it]by making the change on our member information page or by emailing our Customer Support at [email protected] or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.

Data Retention We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at the email address above. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

CONTACT DETAILS

Should you wish to obtain further information on matters relating to the processing of personal data on our website, please contact us: Brilliant Wheels Germany GmbH, Herfurthstrasse 2, D-06217 Merseburg, Telefon: +49-3461-8217805 Fax: +49-3461-8217807 web:www.brillantwheels.de, Email: [email protected]